Information We Gather & Why
When you register, we ask for your name, mobile number, date of birth and preferred currency to set up your account wallet. When you deposit via bKash, Nagad or Rocket, we log the transaction time, amount and payment reference so we can credit your balance and
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handle any query you raise with support. We record which games you open, how long sessions run, and which device you use so we can tailor the lobby to what you actually play and catch any unusual activity early. Our servers capture your IP address and
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browser type each time you log in, helping us block unauthorized access and keep your account secure. We do not ask for documents until you request a withdrawal; at that point we verify your identity to meet anti-fraud requirements and process payouts safely. If you contact
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support by live chat or email, we store the conversation so the next agent can pick up where the last one left off. We use cookies to remember your login state and language choice; you can delete them in your browser settings, though doing so will
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log you out. We share transaction data with the payment processor that handles your bKash, Nagad or Rocket deposit, but we do not sell your information to third parties or use it for purposes beyond running the platform and meeting legal obligations where applicable. Availability of
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services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.